Legal

Privacy Policy

Last updated: May 14, 2026

Your privacy matters to us. This Privacy Policy explains what information NoctraX collects, how we use it, and your rights as a user.

1. Who We Are

NoctraX is a Toronto-based EDM event discovery platform operated at noctrax.ca. If you have any questions about this policy, contact us at teamnoctrax@gmail.com.

2. What Information We Collect

Account information

When you create an account, we collect your email address and any profile information you provide.

Event submissions

If you submit an event, we collect the event details you provide including your contact information.

Usage data

We may collect basic analytics data such as pages visited and events viewed to help improve the platform. This data is not sold or shared with third parties for marketing purposes.

Cookies

NoctraX uses essential cookies to keep you logged in and improve your experience. We do not use advertising cookies.

3. How We Use Your Information

We use your information to:

  • Provide and improve the NoctraX platform
  • Send you account-related notifications
  • Review and approve event submissions
  • Understand how users interact with the platform

We do not sell your personal information to third parties.

4. Third-Party Services

NoctraX links to third-party ticketing platforms (Ticketmaster, Eventbrite, Dice.fm, etc.). When you click a ticket link, you leave NoctraX and are subject to that platform's privacy policy. We are not responsible for third-party data practices.

We use the following third-party services to operate NoctraX:

  • Supabase — database and authentication
  • Vercel — hosting and deployment

5. Data Retention

We retain your account information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at teamnoctrax@gmail.com.

6. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent for certain uses of your data
  • Request deletion of your account and data

To exercise any of these rights, contact us at teamnoctrax@gmail.com.

7. Children's Privacy

NoctraX is not intended for users under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting a notice on the platform. Continued use of NoctraX after changes are posted constitutes your acceptance of the updated policy.

9. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at teamnoctrax@gmail.com.